7g7 Privacy Policy

Data Controller Information

This Privacy Policy is issued by 7g7 ("the Platform", "we", "us", "our"), the operator of the online casino and sports betting website accessible at https://7g7.club. 7g7 acts as the data controller in respect of all personal information collected from users who register, deposit, play, or otherwise interact with the platform.

As data controller, 7g7 determines the purposes for which personal data is collected and the means by which it is processed. All data processing activities carried out by 7g7 are governed by this Privacy Policy. If you have any questions about how your personal data is handled, or if you wish to exercise any of the rights described in this document, you may contact the 7g7 data protection team at the following address:

This Privacy Policy applies to all personal data collected through the 7g7 website, mobile-optimised browser experience, customer support channels, and any other touchpoints through which you interact with 7g7. It applies to all registered users, prospective users who browse the platform without registering, and former users whose accounts have been closed.

Information We Collect

7g7 collects personal data through a number of channels and in a variety of categories depending on how you interact with the platform. We collect only the information that is necessary for the purposes described in this Privacy Policy, and we do not collect sensitive personal data beyond what is required for legal compliance.

Information You Provide Directly

When you register an account, make a deposit, request a withdrawal, complete KYC verification, or contact customer support, you provide personal data to us directly. This includes:

• Registration data: Full legal name, date of birth, residential address in Bangladesh, email address, and mobile number.
• Login credentials: Username and encrypted password (passwords are never stored in plain text).
• KYC documents: Copies of your Bangladesh National Identity Card (NID) or passport, proof of address documents such as a utility bill or bank statement, and payment method confirmation screenshots.
• Financial data: Payment method details such as your bKash, Nagad, Rocket, or Upay account number, or Visa/Mastercard card details (card numbers are tokenised and not stored in full by 7g7).
• Support communications: The content of any messages you send to the 7g7 support team via email or live chat.

Information Collected Automatically

When you visit and use the 7g7 platform, certain technical information is collected automatically through our servers, analytics systems, and cookies. This includes:

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage data: Pages visited, time spent on each page, games played, bets placed, session start and end times, and click-path data.
• Geolocation data: Country and city-level location derived from your IP address. 7g7 does not collect GPS-level location data.
• Transaction logs: A full log of all deposits, withdrawals, bets, and game sessions associated with your account, retained for compliance and dispute resolution purposes.

How We Use Your Data

7g7 processes personal data only for specific, legitimate purposes. We do not use your data for purposes that are incompatible with those stated in this Privacy Policy. The primary purposes for which 7g7 processes your personal data are as follows:

Account Management & Service Delivery

The most fundamental use of your personal data is to create and maintain your 7g7 account, authenticate your login sessions, process your deposits and withdrawals, record your gaming activity, and deliver the full suite of gaming and betting services available on the platform. Without this processing, 7g7 cannot provide you with its services.

Identity Verification & KYC Compliance

7g7 is legally and operationally required to verify the identity and age of all users before processing withdrawals and before granting access to certain high-value features. Personal data and KYC documents are processed to confirm that you are who you say you are, that you are at least 18 years of age, and that you are not subject to any self-exclusion, sanctions, or access restrictions.

Fraud Prevention & Security

7g7 uses automated and manual monitoring systems to detect and prevent fraudulent activity, money laundering, bonus abuse, account takeover attempts, and other security threats. Your transaction data, device data, and usage patterns are analysed as part of this fraud detection process. Where suspicious activity is detected, 7g7 may suspend your account pending investigation.

Responsible Gaming

7g7 uses gaming activity data — including deposit frequency, session duration, and betting patterns — to identify signs of problem gambling behaviour. Where such signs are detected, 7g7 may proactively reach out to the affected user to offer responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion. For more detail, see the Responsible Gaming page.

Customer Support

When you contact the 7g7 support team, we use the information you provide — along with relevant account data — to investigate and resolve your query as efficiently as possible. Support interactions may be recorded for quality assurance and training purposes.

Marketing Communications

With your explicit consent, 7g7 may send you promotional emails or SMS messages relating to new game releases, seasonal promotions (such as Eid or Pohela Boishakh offers), cricket betting specials during BPL and IPL seasons, and personalised bonus offers. You may withdraw your consent to marketing communications at any time by contacting support at [email protected].

Data Sharing & Third Parties

7g7 does not sell your personal data. We share your data only in the limited circumstances described below, and only with parties who are bound by confidentiality obligations and data processing agreements consistent with this Privacy Policy.

Payment Processors

To process deposits and withdrawals, 7g7 shares the minimum necessary financial and identity data with the relevant payment service providers — including bKash, Nagad, Rocket, Upay, and Visa/Mastercard network processors. These parties are independent data controllers with their own privacy policies governing their use of your data once it passes through their systems.

Game Software Providers

The casino games and sports betting products available on 7g7 are supplied by third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. To facilitate game play, a session token and anonymised user identifier may be passed to the relevant provider. Game providers do not receive your full name, NID, or financial details.

KYC & Identity Verification Partners

Where 7g7 uses a third-party identity verification service to assist with KYC processing, relevant identity documents and personal details will be shared with that service provider under a strict data processing agreement. The provider is authorised only to perform verification services and may not use your data for any other purpose.

Legal & Regulatory Disclosure

7g7 may be required to disclose personal data to law enforcement agencies, regulatory authorities, financial intelligence units, or courts of competent jurisdiction where we are legally compelled to do so, or where such disclosure is necessary to prevent or detect fraud, money laundering, or other criminal activity.

Cookies & Tracking Technologies

7g7 uses cookies and similar technologies to operate the platform, remember your preferences, maintain your login session, and gather anonymised usage statistics that help us improve the site. This section explains what cookies we use and how you can manage them.

What Are Cookies?

Cookies are small text files placed on your device by a website you visit. They allow the website to remember information about your visit — such as your preferred language, login status, and session data — so that the site works correctly and your experience is personalised.

Types of Cookies Used by 7g7

Managing Your Cookie Preferences

Strictly necessary cookies cannot be disabled as they are essential for the platform to function. For functional and analytics cookies, you may adjust your browser settings to block or delete cookies at any time. Note that disabling functional cookies may affect the quality of your experience on 7g7 — for example, your session may not be maintained correctly. Most modern browsers allow you to manage cookie preferences through the browser settings menu, typically found under Privacy or Security options.

Data Retention

7g7 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply to the main categories of personal data held by 7g7:

When the applicable retention period expires, personal data is either securely deleted or irreversibly anonymised so that it can no longer be linked to an individual. Where anonymisation is not technically feasible, data is encrypted and access is revoked.

Your Rights & Choices

As a user of the 7g7 platform, you hold a number of rights in relation to your personal data. 7g7 is committed to honouring these rights within the timeframes set out below. To exercise any of these rights, contact the support team at [email protected].

All rights requests are acknowledged within 2 business days and resolved within 5 business days wherever possible. Complex requests may take up to 30 days. 7g7 may need to verify your identity before processing a rights request to ensure that data is not disclosed to an unauthorised party.

Data Security

Protecting your personal data from unauthorised access, disclosure, alteration, or destruction is a core operational priority for 7g7. We implement a comprehensive set of technical and organisational security measures, which include:

• Transport Layer Security (TLS): All data transmitted between your browser and 7g7 servers is encrypted using TLS 1.2 or higher, preventing interception by third parties.
• Password hashing: User passwords are stored using a strong, salted cryptographic hashing algorithm. 7g7 staff cannot view your password in plain text under any circumstances.
• Access controls: Access to personal data within 7g7's internal systems is restricted on a need-to-know basis. Staff members can only access the data relevant to their specific role.
• Server security: 7g7's servers are hosted in secure data centres with physical access controls, intrusion detection systems, and regular security patching.
• Session management: Login sessions are time-limited and invalidated upon logout. Suspicious session activity triggers automatic re-authentication prompts.
• Regular security testing: 7g7 conducts periodic vulnerability assessments and security reviews of the platform and its underlying infrastructure.

Updates to This Policy

7g7 reserves the right to update or modify this Privacy Policy at any time. Changes may be made to reflect updates in our data processing practices, changes to applicable law or regulation, new platform features that involve new categories of data processing, or feedback from users and regulators.

When material changes are made to this Privacy Policy, 7g7 will notify registered users by posting a prominent notice on the 7g7 website and, where appropriate, by sending an email to the address registered on your account. The effective date at the top of this document will be updated to reflect the date of the most recent revision.

We encourage you to review this Privacy Policy periodically to stay informed about how 7g7 is protecting your information. Your continued use of the 7g7 platform following the publication of an updated Privacy Policy constitutes your acceptance of the changes described therein.

If you have any questions, concerns, or complaints regarding this Privacy Policy or 7g7's data processing practices, please contact us at [email protected]. We are committed to resolving all privacy-related queries in a timely and transparent manner.